Summary
The Session Invitation web service sends session invitation messages to visitors. A session invitation message includes a session initiation link that the visitor can click to start a session. Initiating a session via a session invitation allows the visitor and agent to connect without having to read a session code over the phone.
Authentication
The Session Invitation service accepts any of the following token types:
| Type | Description |
|---|---|
| GSSNID | A Glance website session ID, which can be obtained from the Authorization Service |
| GJWT | A JSON web token obtained from the AuthorizationService |
| GKEY | A token based on login key in one of the following formats:glanceaddress~loginkey (rarely used)partnerid&partneruserid&loginkey (NOTE: partneruserid must be URL encoded) |
Web services accept an authorization token in one of the following HTTP headers:
Authorization: Bearer
The Authorization: Bearer header should be specified in the form:
Authorization: Bearer type token
Example: Authenticating using a GSSNID with an Authorization: Bearer header
Authorization: Bearer GSSNID 9999.1520526914.AnEgh9MGCBSPHPwREDACTEDQtyg-wPT
Examples: Authenticating using a login key
Authorization: Bearer GKEY joegreen.glance.net~$1$1588630716$5J6UYDu5y3pgknd1KBQ1uq85_eDGRB87z1GSpJuKmgY
Authorization: Bearer GKEY 89087&984-ABC&$1$1588630716$5J6UYDu5y3pgknd1KBQ1uq85_eDGRB87z1GSpJuKmgY
X-GSSNID
An X-GSSNID header can be used to specify a GSSNID.
Example:
X-GSSNID: 208859.1588190775.HIM-TWY0-OWnc9SCWD3plUFDmQn09T
Example Request
The following is a sample request Session Invitation request:
POST /api/SessionInvitation/smsInvite/?groupid=72 HTTP/1.1
Host: www.glance.net
Accept: application/json
Authorization: Bearer GKEY 72&12345&$1$1589912963$z5H7IXHSBEkxbAnDO5wlkuNno4ZgkFcqhAyJnJ577iU
Content-Type: application/json
{
"sessiontype": 1,
"smsPhone": "111-000-0000",
"sessionParams" : {
"camera" : "back",
"resolution": "352x288"
}
}
NOTE: The phone number can be in any format, or just digits.
Handling the Response
In this example, the response will include a random session key generated by the server that will be used for the session.
{
"sessionKey": "123456",
"invitationText": "..."
}
The sessionKey can be used to look up and join the session.