Using Glance for Salesforce Live Agent
For information on how your agents can use Glance for Salesforce Live Agent, see the Glance for Salesforce LiveAgent Demo.
NOTE: This requires Glance for Salesforce version 2.49+ Latest (v2.56.2): https://login.salesforce.com/packaging/installPackage.apexp?p0=04tA0000000FYQj
Single Sign-on (SSO) only works with the Glance Client (formerly Panorama) for Show, View and Cobrowse or for Cobrowse in a browser without the client. It does NOT work for Show/View with the Glance 2.x client (traditional Glance for Salesforce usage).