Legacy Salesforce Packages

You can retrieve the latest legacy Glance for Salesforce packages from this page anytime.

Glance Base Package

Version: 2.98 URL: https://login.salesforce.com/packaging/installPackage.apexp?p0=04t2G000000858x

Updates: Supports integration with Live Agent Snap-in Chat Fixes an issue that prevented users from joining Cobrowse sessions if SSO was not configured Fixes an issue with installing if the Contact.Email field is encrypted Supports joining Visitor sessions from mobile and desktop devices

Live Agent Extension Package

Version: 1.17 URL: https://login.salesforce.com/packaging/installPackage.apexp?p0=04tf10000000aYo


Support for Live Agent Snap-in through Glance's Presence service

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