Single sign-on FAQs

Does Glance act as a SAML Identity Provider?

No. Glance acts as a Service Provider, also known as a Relying Party.

Can I configure single sign-on for only a few users in my account (my group)?

No. SAML configuration at Glance is done on a per-group basis.

It may be possible to configure your Identity Provider (or Active Directory / Federation Services) to only allow Glance access to certain groups of people in your enterprise.

How do I require my users to use single-signon, and prevent them from logging in to Glance directly?

  • Visit the SETTINGS tab of the Manage Your Account page.
  • Go to the Password Requirements panel.
  • Choose the Subscribers with no passwords may not create their own passwords option.
  • Press Save Changes.

Is single sign-on secure?

Yes. Glance, like all SAML 2.0 service providers, uses industry-standard cryptographic security. Read more here. Glance requires cryptographically signed (authenticated) SAML, and can use encrypted SAML.

What happens if single sign-on fails for some reason? Can I still get into my Glance account?

Yes. To do this, configure a password for an account with administrative privileges. Then log in to Glance with your username and password. Please don't hesitate to contact Glance Customer Success if you need help.

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