Presence Visitor Side
Get default Presence behavior by adding some parameters to your Cobrowse script tag, or you can load and use the Presence API for more control.
Presence Visitor API
Provides more control over the type and frequency of Presence data, and to allow the visitor to listen for custom messages.
Presence Agent Side
On the Agent side, Glance Presence functionality can be integrated into web based or desktop agent tools.
Presence Agent API
Signals a connection between Agents and Visitors.
Presence Agent REST API
Implement server-side agent console functionality.
Glance Presence Service Security
This document outlines the security considerations associated with the Presence Service.