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Once in the session, agents and guests have the ability to gesture over elements on the visitor's browser, to guide and indicate to the visitor.

The agent and guest can:

  • Move and Indicate with their cursor - shows as a colored cursor for the visitor.
  • Highlight - Click and highlight a page element, which will be outlined for ~5 seconds.
  • Gesture - Click-drag a rectangle for indicating an area, which will be outlined for ~5 seconds.


  • Gesturing is a feature on by default for Cobrowse, except when the session is in Remote Assist mode.

  • Gestures for an agent or guest include their name in the top left corner. If multiple agents and/or guests are in a Cobrowse session, they will each have a different colored gesture.

  • Highlighting is not available while Gesturing.

  • Screen reader gesturing: Allows agent to highlight a page element when visitor is using a screen reader. See the Accessibility page for more information on screen reader gesturing.

NOTE: Agent gesturing is disabled during visitor screen share.

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