Single Sign-on (SSO)

Cobrowse can be integrated into existing agent tools. In many instances, an agent has already logged in to their CRM console such as Salesforce, Zendesk, or Microsoft Dynamics and should not be required to log in to Glance Cobrowse to join a Cobrowse session. Glance Cobrowse supports single sign-on functionality for these situations. For more information go to Glance Integrations.

The following URL is an example that can be used to view a Glance Cobrowse session using single sign-on: http://glance.net/cobrowse/AgentView.aspx?SessionKey=[nnnn]&partnerid=[pid]&partneruserid=[puid]&loginkey=[loginkey]

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