Cobrowse Guide
About Cobrowse
Provisioned agents can instantly launch a session to share their screen or to view the customer's browser screen, highlight page content, and scroll the page to guide the customer as they navigate the company website or browser-based app. No downloads or installations are required by the customer as the Glance Cobrowse functionality is enabled on the company web pages using simple JavaScript tags.
To read more about the features included with Cobrowse, visit the Features page.
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Cobrowse Overview
An overvew of Cobrowse and the steps required to get it up and running.
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Features
Features found within Cobrowse
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Customizing Cobrowse
Adapting Cobrowse to your website's specific needs.
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Glance Video
Overview of Glance's multi-participant video features.
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Upgrading
Guidance for upgrading your website content or Cobrowse version
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FAQs
Answers to common cobrowse questions.
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Cobrowse Security and Integrity
Overview of Glance's cobrowsing service from an information security perspective
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Cobrowse Troubleshooting Guide
Solutions to common Cobrowse issues.