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6.3 Website & Cobrowse - April 27, 2023

Bug Fixes and Optimizations

  • Web Screen Share Bookmarks and Allowed Sites have been moved from the main Settings page to the Cobrowse Settings page.
  • The agent is now able to interact with all document viewer controls while sharing a PDF document with the visitor.
  • Visitors are now able to use the Firefox browser when using Screen Share within Cobrowse.
  • Decreased the time it takes Cobrowse to detect a network drop for the agent.
  • Gesture labels are now visible for agents and additional guests in a Cobrowse session.
  • Video optimizations.
  • Fixed bug where gestures on elements in iframes were not displaying properly.
  • Additional bug fixes and performance improvements.

Script Package Patch 6.3.1 Released on 5/23/2023

  • Various bug fixes.

Script Package Patch 6.3.2 Released on 6/01/2023

  • Increased Cobrowse session speeds.
  • Various bug fixes.

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