Release Notes

4.14 SDK – October 8, 2020

Added MediaProjection API Option for Android SDK.

4.15 Cobrowse & Website – October 1, 2020

Website and Cobrowse release notes including agent-side accessibility and support for PDF binary strings.

4.14 SDK – September 3, 2020

Mobile SDK release notes including Mobile Video GA, Twilio upgrades, and Support for iOS 14/Android 11.

4.14 Website – August 27, 2020

Website release notes including accessibility features for agents.

Mobile Video Beta – August 7, 2020

Beta release of Mobile Video, which provides the ability for agents and visitors to see each other, directly from the mobile application.

4.13 Website – July 23, 2020

Website release notes including a new Mobile Camera Share feature.

4.12 Cobrowse – June 18, 2020

Cobrowse release notes including shadow DOM support improvements.

4.12 Website – June 11, 2020

Website release notes including the retirement of TLS 1.1.

4.8.5 SDK – May 14, 2020

Mobile SDK release notes including a new orange border for Android.

4.11 Website – May 7, 2020

Website release notes including a new PDF cobrowse interface.

4.10.1b Website – April 2, 2020

Website release notes including performance improvements.

4.10 Cobrowse – March 10, 2020

An improvement to the cross-domain cobrowse feature to automatically send a cookie to all domains in anticipation of redirects to those domains.

4.10.1 Website – February 26, 2020

Website release notes including general infrastructure enhancements.

4.10 Website – February 12, 2020

Website release notes including various bug fixes.

Service Components

A breakdown of each product component that makes up the Glance Service to add context to our release notes.

2019 Archive

An archive of release notes from 2019.

2018 Archive

An archive of release notes from 2018.

2017 Archive

An archive of release notes from 2017.