Release Notes

3.16 Salesforce Package - November 17, 2022

3.16 Glance for Salesforce Package release notes.

5.8 Website & Cobrowse - November 11, 2022

5.8 release notes including navigation assist, drag and drop Cobrowse widget, role settings for video background effects, and more.

5.7.9 Website & Cobrowse - October 26, 2022

5.7.9 release notes including bug fixes and optimizations.

5.7 SDK - September 30, 2022

SDK release notes including updates to iOS, Windows, and Android SDK's

5.7 Website & Cobrowse - September 29, 2022

5.7 release notes including screen share for visitors, cobrowse customization tool, script tag generator, and more.

3.13 Salesforce Package - August 04, 2022

3.13 Glance for Salesforce Package release notes.

5.6 Website & Cobrowse - July 20, 2022

5.6 release notes including document sharing improvements, security improvements, and more.

5.5 Website & Cobrowse - June 16, 2022

5.5 release notes including remote assist with restricted editing, settings inheritance, and more.

3.12 Salesforce Package - May 16, 2022

3.12 Glance for Salesforce Package release notes.

5.4 Android SDK - April 21, 2022

Android SDK release notes including ugraded APIs to resolve crashes when Jetpack compose views were used.

5.4 Website & Cobrowse - March 31, 2022

5.4 release notes including the general availability of web screen share, Visitor API enhancements, and more.

5.3 Mobile SDK - March 9, 2022

5.3 SDK release notes including the ability to allow customers to mask mobile app content based on the role of the agents in the session.

5.3 Website & Cobrowse - February 17, 2022

5.3 release notes including the ability to escalate to screen share from Cobrowse, and more.

Service Components

A breakdown of each product component that makes up the Glance Service to add context to our release notes.

2021 Archive

An archive of release notes for 2021.

2020 Archive

An archive of release notes from 2020.

2019 Archive

An archive of release notes from 2019.

2018 Archive

An archive of release notes from 2018.

2017 Archive

An archive of release notes from 2017.