Release Notes
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4.14.3 iOS SDK – February 3, 2021
iOS SDK release notes including a fix for force-quit crashes.
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4.17 Cobrowse – December 10, 2020
4.17 Cobrowse release notes including the ability to Cobrowse Excel files other improvements.
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4.17 Website – December 10, 2020
4.17 Website release notes including deprecation for Internet Explorer 11 and other improvements.
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4.14.2 Android SDK – November 12, 2020
Android SDK release notes including a fix for keyboard masking.
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4.16 Website – November 5, 2020
4.16 Website release notes including a new 'Can you Glance?' page and other improvements.
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4.16 Glance Client – October 29, 2020
Glance Client release notes including persistent screen share when escalating from cobrowse, and more.
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4.14.1 SDK – October 8, 2020
Added MediaProjection API Option for Android SDK.
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4.15 Cobrowse & Website – October 1, 2020
Website and Cobrowse release notes including agent-side accessibility and support for PDF binary strings.
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4.14 SDK – September 3, 2020
Mobile SDK release notes including Mobile Video GA, Twilio upgrades, and Support for iOS 14/Android 11.
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4.14 Website – August 27, 2020
Website release notes including accessibility features for agents.
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Mobile Video Beta – August 7, 2020
Beta release of Mobile Video, which provides the ability for agents and visitors to see each other, directly from the mobile application.
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4.13 Website – July 23, 2020
Website release notes including a new Mobile Camera Share feature.
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4.12 Cobrowse – June 18, 2020
Cobrowse release notes including shadow DOM support improvements.
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4.12 Website – June 11, 2020
Website release notes including the retirement of TLS 1.1.
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4.8.5 SDK – May 14, 2020
Mobile SDK release notes including a new orange border for Android.
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4.11 Website – May 7, 2020
Website release notes including a new PDF cobrowse interface.
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4.10.1b Website – April 2, 2020
Website release notes including performance improvements.
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4.10 Cobrowse – March 10, 2020
An improvement to the cross-domain cobrowse feature to automatically send a cookie to all domains in anticipation of redirects to those domains.
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4.10.1 Website – February 26, 2020
Website release notes including general infrastructure enhancements.
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4.10 Website – February 12, 2020
Website release notes including various bug fixes.
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Service Components
A breakdown of each product component that makes up the Glance Service to add context to our release notes.
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2019 Archive
An archive of release notes from 2019.
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2018 Archive
An archive of release notes from 2018.
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2017 Archive
An archive of release notes from 2017.