Release Notes

3.12 Salesforce Package - May 16, 2022

3.12 Glance for Salesforce Package release notes.

5.4 Android SDK - April 21, 2022

Android SDK release notes including ugraded APIs to resolve crashes when Jetpack compose views were used.

5.4 Website & Cobrowse - March 31, 2022

5.4 release notes including the general availability of web screen share, Visitor API enhancements, and more.

5.3 Mobile SDK - March 9, 2022

5.3 SDK release notes including the ability to allow customers to mask mobile app content based on the role of the agents in the session.

5.3 Website & Cobrowse - February 17, 2022

5.3 release notes including the ability to escalate to screen share from Cobrowse, and more.

5.2 Website & Cobrowse - November 18, 2021

5.2 release notes including masking enhancements, document link sharing, and more.

5.2 Mobile SDK - October 12, 2021

5.2 Mobile SDK release notes including new default UI events when the user taps Accept or Decline in the terms dialog and other improvements.

5.1 Website & Cobrowse - September 28, 2021

5.1 release notes including document sharing, agent video background effects, and more.

3.9 Salesforce Package - August 12, 2021

3.9 Glance for Salesforce Package release notes.

5.1.1 Android Mobile SDK - August 4, 2021

5.1.1 Android SDK release notes including a fix for removeMask.

5.1 Glance Client - July 15, 2021

5.1 Glance Client release notes.

5.1 Mobile SDK - July 9, 2021

5.1 SDK release notes including the ability to mask webviews.

Service Components

A breakdown of each product component that makes up the Glance Service to add context to our release notes.

2021 (January-June) Archive

An archive of release notes from the past six months of 2021.

2020 Archive

An archive of release notes from 2020.

2019 Archive

An archive of release notes from 2019.

2018 Archive

An archive of release notes from 2018.

2017 Archive

An archive of release notes from 2017.