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6.20 Cobrowse and Website - March 28, 2024


  • Updated login functionality to support logging into the new Portal.
  • Resolved an issue where the PartnerUserID was unable to be modified using the PUT/groups/{groupid}/users API call.
  • The Cobrowse viewer now displays a Connection Error modal when a "connectfailed" event occurs.

Cobrowse Asset Management (CAM)

  • Added support for connecting to the NATS cluster.

Cobrowse Script Package

  • Added function to pass call_id to the Metrics Script to join metrics reporting to a specific session.


  • When an agent leaves a session they can now add a reason code. If the reason code is an error, it will be recorded in the database.

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