Glance Mobile and Desktop SDK User Guide
Using the Glance Mobile / Desktop SDK
The Glance Mobile and Desktop SDK allows customers to integrate Glance functionality into mobile and desktop applications.
The Screen Share API is implemented on the GlanceVisitor class, and can be used to start and control screen Share sessions.
Allows a support agent to see basic information about what the visitor is doing with your application.
Using Both Manual and One-Click Sessions in the Same Application
Make screen share available before or after the customer logs in and is identified.
The Glance Mobile SDK provides an optional in-app calling capability to enable mobile app users to have a voice connection with contact center agents.