Glance Security Practices
Glance's First Security Principle
We never gather or store the contents of Glance sessions you conduct with your users.
Glance complies with industry standards for security and privacy.
The most effective way to keep your data private and secure is to focus on the fundamentals, Glance has adopted the following security practices.
Glance delivers reliable and secure applications. We never record or store session contents.
Each session is assigned to a server in a data center which is geographically close to the session's host, in order to minimize path latency.
Firewalls and Proxies
Glance Screen Share automatically senses and works with most proxy server and firewall configurations.
How glance manages slow or unreliable internet connections.
Data Encoding and Streaming
How Glance captures and transmits content.
How Glance encrypts sessions.
Call Detail Records
Glance archives various metrics about each session.
Cobrowse Security Architecture
Details on Glance's security architecture.
Google Chrome 80 Release and SameSite Cookies Behavior
Screen Share Security
Glance Screen Share allows agents to view a visitor's entire screen, not just specific company webpages.
Screen Share Security Q&A
Some answers to common security questions.
Glance TLS Support
Learn more about Glance's Transport Layer Security policy.
Glance's security policy and responsible disclosure.