Glance Security Practices
Glance delivers reliable and secure applications that NEVER capture, transfer, or store personally identifiable information (PII).
Each session is assigned to a server in a data center which is geographically close to the session's host, in order to minimize path latency.
Firewalls and Proxies
Glance Screen Share automatically senses and works with most proxy server and firewall configurations.
How glance manages slow or unreliable internet connections.
Data Encoding and Streaming
How Glance captures and transmits content.
How Glance encrypts sessions.
Call Detail Records
Glance archives various metrics about each session.
Cobrowse Security Architecture
Details on Glance's security architecture.
Screen Share Security
Glance Screen Share allows agents to view a visitor's entire screen, not just specific company webpages.
Screen Share Security Q&A
Some answers to common security questions.
Glance TLS v1.0 Support
Learn more about Glance's Transport Layer Security policy.
Glance Session Servers
Have your IT specialist add address blocks to allow outbound connections to destination ports.