5.7.9 Website & Cobrowse - October 26, 2022
Bug Fixes and Optimizations
- Improved video background replacement quality
- Fixed a bug where the agent would not be able to re-share their screen after a previous screen share session ended
- Fixed a bug where the "Sharing Screen" banner would not disappear when screen sharing ended
- Improved video startup time
- Improved the screenshare "allowed websites" functionality
- Improved the ability to open Agent Viewer in an IFRAME for various integrations
- General OCR bug fixes
Infrastructure Changes
- Along with this release, we are increasing our filtering of potentially malicious web traffic. This will initially be put in place Monday evening October 24, 2022, at 6:00 PM ET. We will then be rolling out additional filtering rules throughout the week.