Mobile Video Beta – August 7, 2020
With this release, Glance has released a solution, Mobile Video, which provides the ability for agents and visitors to see each other, directly from the mobile application.
Agents can initiate mobile video sessions with visitors, to get to know them face-to-face, or help them troubleshoot physical devices. The visitor can also toggle between the front and back cameras, so agents see exactly what the visitors see.
Customers can use the following mobile OS versions to engage in Camera Sharing sessions:
- iOS 10.0 and above
- Android 5 and above
If you’re interested in trying Mobile Video, contact Glance.