3.13 Salesforce Package - August 04, 2022

Support for SAML SSO

Glance has added the ability to use SAML SSO to authenticate users. Customers who have implemented SAML Secure Transparent Sign-On can leverage this from the Glance for Salesforce package.

Accessibility Updates

Updated focus order, aria labels, and contrast to support the WCAG 2.1 AA standard.

Fixes and Improvements

The Glance for Salesforce package has been updated to open a new window for the agent viewer without including session URL parameters.
Added the ability to support a SHA-256 value for presence, so the value is newly-generated each time the visitor is present.

Updated on 04 Aug 2022