4.11 Website – May 7, 2020
PDF Cobrowse Enablement
Administrators now have the ability to turn on support for PDF Cobrowse from the My Account portal. To turn on support for PDF cobrowse, go to My Account > Settings > Manage Your Cobrowse Settings link, to see the new PDF Elements section. Previously, the enablement of this feature was only accessible by Glance Support. More information is available here.
Video Display Notification
Now when the camera permission is not enabled, a notification is displayed alerting the agent that they need to enable the camera to use video.
Fixes and Improvements
General infrastructure and security improvements.