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What is the difference between cobrowse and screen share?

Glance Cobrowse is a visual engagement solution offered within the Glance Visual Engagement Platform. Cobrowse enables you to simultaneously view company webpages as currently seen by visitors within a shared browser view.  There is no download on the guest side.

Glance Screen Share is also a visual engagement solution that can be used alone or in conjunction with the Glance Visual Engagement Platform. The difference is that in a screen share session you can view a visitor’s entire screen, not just specific company webpages.

Both cobrowse and screen share instantly clarify online interactions providing an exceptional customer experience.